How technology is reshaping people management.


The ever-evolving technology landscape has boosted the growth of all organizational aspects, especially human resources (HR). Acting as an innovation game changer, the technological revolution is reshaping people management and changing conventional HR policies and practices.

While many organizational departments are prioritizing digital solutions for business processes, the Covid-19 pandemic has forced the HR industry to rethink its operations. This has led to the prioritization of digital tools in HR such as management software, cloud computing, artificial intelligence (AI) and machine learning (ML).

What is HR Technology?

HR technology refers to digital tools that eliminate manual effort and automate HR processes in organizations. It is designed to implement and integrate the following HR processes for greater efficiency.

  • Talent acquisition
  • Process management including recruitment, employee wages and compensation
  • Communication and cooperation
  • HR analysis and data management
  • Performance management and employee feedback and recognition
  • Management and project management
  • Compliance and monitoring

How advanced technology is changing human resource management

Today, HR practices use available technology resources to improve performance. But differences in communication and engagement can affect an employee’s workplace perception and productivity.

Leveraging advanced technology, including AI, ML and augmented reality/virtual reality (AR/VR), can help creatively bridge perceived gaps in communication, interpersonal relationships, employee engagement and workplace inclusion. This can enhance the workplace for new hires and employees and add significant value to their on-the-job experience.

Let’s explore some of the ways that improved technology can improve people management:

Talent acquisition and recruitment

Finding the right talent and getting them to apply for the job remains a tough challenge for any organization. Advanced HR technology can significantly improve talent acquisition and help organizations hire the right talent. However, AR/VR-based tools can give candidates a sense of the work culture by giving them virtual tours of the organization.

On board

Organizations with weak, inefficient, or monotonous onboarding processes lose the interest and trust of new candidates. Based on a 2018 study, about 30% of employees Resign within the first 90 days of being on board.

Introducing onboarding with immersive AR/VR technology can improve onboarding and make it an engaging, interactive process. Additionally, it enables remote induction training allowing candidates to onboard at their own convenience.

Training and development

Research shows that VR can help reduce training time 40% And compared to conventional training methods, it increases the performance of employees by 70%. Taking employee engagement to the next level, AR/VR and AI/ML applications can simulate workplace scenarios and transform training and development.

Performance management

Performance management helps align the organization’s goals with the employee’s skills and capabilities. Through behavioral analysis and customized training scenarios, augmented technology can play an important role in understanding employee sentiment, predicting their compatibility with a project, and identifying areas for improvement.

The future of human resource management

Advanced technology offers great potential to transform HR management. Through the lens of future workforce technology, not only is productivity, efficiency, communication and collaboration improved, but employees who run the show are engaged and motivated. Accordingly, the upcoming human technological revolution is set to bring great change not only at the employee and corporate level, but also at the global level.



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Disclaimer

The views expressed above are those of the author.



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