Lufthansa Cargo and IBS Software celebrate their ten-year and ongoing partnership, reflecting Lufthansa’s journey to transform the entire air cargo movement globally.
Frankfurt, Germany, October 31, 2022 /PRNewswire/ — This month, Lufthansa cargo It celebrated 10 years of revolutionizing the global air cargo business IBS software. Over the past decade, IBS Software has successfully partnered with Lufthansa Cargo to create a modern, efficient and innovative business, built on iCargo – IBS’s market-leading cargo platform.
Lufthansa Cargo and IBS Software celebrate 10 years of core cargo business
The partnership began when Lufthansa Cargo made the decision to replace its main IT platform – a main system called Mosaic – in 2012. This was a 30-year-old legacy technology, which formed the nerve center of the operation; Conversion was considered a hugely complex and risky project. As a result, Lufthansa Cargo conducted an intensive market search in which more than 400 suppliers and partners were evaluated. IBS Software and its iCargo offering were selected based on the strength of its offering, the teams’ capabilities and experience, and a high degree of alignment in its future strategy.
For Lufthansa Cargo, IBS software not only achieved the immediate goal of significantly improving the operational core, but also further strengthened the IT landscape by bringing other applications developed by Lufthansa Cargo under the iCargo umbrella. The highly complex transformation project – named ICAP – involves more than 300 international locations in Lufthansa Cargo’s network and major hubs. Europeincluding Frankfurt Mega-hub.
The result of ICAP was an integrated solution that supports the airline’s cargo business requirements, offering enhanced web-enabled features that streamline operations, enhance profitability and deliver scalability. The solution helps manage the growing needs of freight forwarders, ground handling agents (GAAs) and airports. Buoyed by the success of the first phase of the project, Lufthansa moved to a full SaaS (Software as a Service) software delivery model for iCargo in 2020, entrusting full ownership of hosting and maintaining the Lufthansa Cargo iCAP platform to IBS Software.
Lufthansa Cargo and IBS Software also continue to innovate and develop several industry firsts in 2021 and implement new business practices such as the iPartner Handling platform. ‘Mobile digital management‘ The initiative, created by GHA partners to eliminate paper-based processes in its operations by digitizing operations and process checks to enable a superior customer experience in the classroom. These efforts have recently achieved 100% eFreight adoption at Lufthansa Cargo, an industry benchmark.
Dorothea von Boksburg, Chairman of the Executive Board of Lufthansa Cargo, He says.: “IBS has been a strong partner in guiding us through our digitization journey over the years: from replacing legacy IT systems to laying the foundation for digital fullness, to developing more comprehensive IT solutions – which now form the backbone of our IT operations. Driving the digital transformation of our industry, in the process. It is our goal to continue to work together to improve the quality of information and communication with our customers and to make our own processes more efficient. Together, we are creating greater value, especially for our customers.
Ashok RajanSVP, Head of Cargo and Logistics at IBS Software, says:”I will look at it We are very proud of our ten-year strong partnership with Lufthansa Cargo. It truly represents what can be achieved through a partnership that goes beyond the buyer-supplier relationship. Our partnership has created a number of innovative business practices, many of which are revolutionizing industry startups and improving the quality of freight operations in a rapidly changing industry. IBS is looking forward to continuing to drive value with Lufthansa for many years to come.
Dr. Jochen Göttelmann, CIO and Lufthansa Cargo, He says.: “We look back on our ten-year partnership with IBS very fondly. Together, we developed iCargo as a product that provides us with excellent service every day at our global handling center. Frankfurt and in our international operations. The intensive collaboration between IBS as the technology market leader and Lufthansa Cargo as an innovation driver makes our collaboration unique to date. IBS teams always convince us – with their expertise, but also with our commitment to implementing innovations in air cargo. We look forward to furthering our cooperation.
About Lufthansa cargo
with transition 2.8 billion euros And in the year With a transport performance of 6.5 billion cargo tonne kilometers by 2020, Lufthansa Cargo is one of the leading companies in air cargo transport. The company currently employs approximately 4,400 people worldwide. Lufthansa Cargo’s focus is airport-to-airport business. The route network covers around 300 destinations in more than 100 countries, using transport aircraft and cargo capacity operated by Deutsche Lufthansa, Austrian Airlines, Brussels Airlines, Eurowings Discover and SunExpress, as well as trucks. Most of the cargo trade is handled through Frankfurt Airport. Lufthansa Cargo aligns its commitment to corporate responsibility with the United Nations (UN) Sustainability Goals. Lufthansa Cargo has committed itself to establishing five selected sustainability goals in its corporate activities and to making a significant contribution to achieving these goals by 2030. The Lufthansa Group. More information can be found at https://lufthansa-cargo.com/
About IBS software
IBS Software is a leading provider of SaaS solutions for the travel industry globally, managing mission-critical operations for clients in the aviation, tour and cruise, and hospitality industries. IBS software solutions for the aviation industry cover flight and fleet operations, aircraft maintenance, passenger services, loyalty programs, employee travel and air cargo management. IBS Software operates a real-time B2B and B2C distribution platform that provides hotel room inventory, pricing and availability to global hospitality companies and channels. For the tour and cruise industry, IBS offers a comprehensive, customer-centric, digital platform covering on-shore, online and on-board solutions. The Consulting and Digital Transformation (CDX) business focuses on driving its clients’ digital transformation initiatives, leveraging its domain expertise, digital technologies and engineering excellence. IBS Software is a Blackstone portfolio company and operates from 15 offices worldwide. More information can be found at https://www.ibsplc.com/.
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